Is my data protected? Yes, your data is protected. However, we recommend that you use a good site registration password, consisting of at least 8 alphanumeric characters (including lowercase and capital letters) and not to use words such as names, dates, words or a simple combination of them. How do you protect data transmission? To protect data transmission we use the SSL (Secure Sockets Layer) protocol. This protocol allows data encryption from any type of attack. This protocol is standard and secure, also used by banks for maximum security. How do you use my data? We use your data in full compliance with the Privacy Law. Your data is used to send you orders, manage any requests for assistance, inform you via email and collect feedback on our service and our producers. Find all the information on the page dedicated to Privacy

Where do you deliver? In Italy and in the countries of the European Union, you will find all the information on the Shipping costs page I haven't received the goods yet, how long does it take? Usually the shipment in Italy takes a maximum of 2 working days, and a maximum of 3 days for the major islands. It may take several days for disadvantaged locations. For all European Union countries, shipping takes from 2 to 4 days, except in exceptional cases, shipping is always by land. Which couriers do you ship with? We select the best Italian couriers to deliver as quickly as possible and according to the type of goods. We use: BRT. What is the status of my order? As soon as the goods are ready for shipment you will receive an e-mail confirming order fulfillment and then as soon as the goods are shipped you will receive the shipment confirmation e-mail containing the traceability link that can be used to check the status of your order online. It's been a long time, has my package been lost? If you do not receive the goods within 48 hours of receiving our email, please contact our customer service at clienti@pastificiogiannobile.it

The goods are damaged, what should I do? We have selected the best couriers precisely to avoid cases of damage or breakage, but if this should happen, please sign the package delivered by the courier with reserve and write to us immediately at clienti@pastificiogiannobile.it. On Le Deliveries you will find all the information.